Delivery terms

In order to satisfy all gourmet desires, the House offers several types of delivery of its sweets in Paris and nearby suburbs, and its “non-fresh” products in France and Europe. Each order is carefully packaged in a bag or box adapted to the chosen mode of transport.
The choice of delivery method is presented at the Basket stage. A tool allows you to know the delivery methods and rates according to the products put in your basket and according to the destination you indicate.

PICKUP FROM SHOP – FREE

Disponible en 24h
Collection from Monday to Sunday in our stores by appointment (obligatory) between 12 p.m. and 7:30 p.m.

Our cakes are made in an artisanal manner. For this reason, and in order to guarantee optimal freshness during tasting, read the information relating to their conservation and tasting in the product sheet.

You will have to present yourself at the agreed time to collect your order in store After this period, your order will be canceled and will not be refunded.

For any order equivalent or greater than 3 pastries for 6 people or 15 individual cakes, the time limit for your order may increase from 24 hours to 72h. We advise you to contact us at: reception@pitss.info

COURIER PARIS* AND NEAR SUBURBS* – 28€

Available in 24 hours

Delivery from Monday to Saturday between 11 a.m. and 7 p.m.
Paris intramuros and nearby suburbs from Monday to Saturday

You have the possibility to inform us of a clarification in the “Delivery Information” field at the time of your order. We deliver orders the next day.

For any order equivalent to or greater than 3 pastries for 6 people or 15 individual cakes, the delivery time for your order can extend from 24 hours to 72 hours. We advise you to contact us at: reception@pitss.info

For any other questions you can send us your request to: reception@pitss.info

* Cities served by our couriers: Aubervilliers, Bagnolet, Boulogne-Billancourt, Charenton-le-Pont, Clichy, Courbevoie, Gentilly, Issy-les-Moulineaux, Ivry-sur-Seine, La Défense, La Garenne-Colombes, Le Kremlin-Bicêtre, Le Pré-Saint- Gervais, Les Lilas, Levallois-Perret, Malakoff, Montreuil, Montrouge, Nanterre, Neuilly-sur-Seine, Pantin, Puteaux, Saint-Denis, Saint-Mandé, Saint-Ouen, Vanves, Vincennes.

CHRONOPOST METROPOLITAN FRANCE – 13€

Minimum 48 hours

Any order placed after 4:30 p.m. will be shipped the next day.
If you order on a Friday evening, Saturday or Sunday, your order will ship on Monday.
A tracking number will be sent to you by email following your order. Be careful, these emails sometimes end up in spam folders.
Once your tracking number has been found, you will be able to track your package on the Chronopost.fr website.

CHRONOPOST CORSE – 38€

Minimum 48 hours|| |139

Toute commande passée après 16h partira le lendemain.
If you order on a Friday evening, Saturday or Sunday, your order will leave on Monday.

CHRONOPOST EUROPE – FROM €27

Minimum 48 hours

Rates depend on the weight and destination of your order.
For a standard package:
Zone 1: Germany, Belgium, Luxembourg, Netherlands (27€)
Zone 2 : Autriche, Danemark, Espagne, Finlande, Grande-Bretagne, Grèce, Italie, Portugal, Suède (32€)
Zone 3: Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Czech (Rep.) (42€)
Zone 4: Liechtenstein, Switzerland (46€)

Malheureusement, en raison de leur fragilité et faute de maîtriser les conditions de transport et de stockage, nous n’expédions pas encore nos spécialités en dehors de l’Europe.

For any questions you can send us a messagereception@pitss.info